Who we are

A.M. Capurro & Sons Limited (trading as Jaguar Land Rover Gibraltar) is a company registered in Gibraltar with company 00226 and having its principle place of business at 20 Line Wall Road, Gibraltar, GX11 1AA.  

In this Privacy Notice it is referred to as "the Company", "We", "Us" (and the word "Our" applies accordingly).

 

Our contact details

Contact Name: Jaguar Land Rover Global Diplomatic Sales

Email: sales@jaguarlandroverdiplomatic.com

Place of business: 20 Line Wall Road, Gibraltar, GX11 1AA

 

What is a privacy notice?

We want to ensure that customers (“you”) understand what information we have about you, how we will use it and for what purpose. We are also required by data protection legislation to explain certain matters to you. This Privacy Notice explains how we collect, store and use your personal data.  

This Privacy Notice also informs you about Your privacy rights and how the law protects Your personal data. Please read this Privacy Notice carefully.

 

What is a data controller?

We are a “data controller”. This means that we are responsible for deciding how we hold and use certain personal information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Notice.

 

 

Commonly used words in this Privacy Notice

For the purposes of this Privacy Notice:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses
• Country refers to Gibraltar
• Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
• JLR means Jaguar Land Rover Automotive PLC, whose registered office is at: Abbey Road, Whitley, Coventry CV3 4LF, and whose registered number is: 1672070.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service means the provision of vehicles pursuant to and under JLR’s Global Diplomatic Programme as an appointed agent of JLR.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Jaguar Gibraltar, accessible from https://www.jaguar.gi/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Types of personal data we collect

Personal Data

In order to provide You with Our Services, we will ask You to provide Us with certain information from which you will be personally identifiable. This includes, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data
• Passport
• Diplomatic Passport
• Details of where you are based (i.e. the embassy or diplomatic station which are you principally work from
• Date of birth
• Age
• Accreditation(s)

 

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

 

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

 

We use both Session and Persistent Cookies for the purposes set out below:

 

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

 

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

 

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

 

How we use your personal data

The Company may use Personal Data for the following purposes (these are legal bases under which we are permitted to use the information):

• To provide and maintain our Service, including vehicle and website use, and to make our products and services (including our web services) as effective as possible.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• Your legitimate interests: We may use Your information in running effective website services, and use of customer satisfaction surveys to support and improve our Services, data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service to you.
• Legal obligation: We may use Your personal data where we are required to do so in accordance with a statutory requirement, regulatory requirement or court order.

We may share Your personal information in the following situations (provided always that it complies with one or more of the above bases):

• With other Service Providers: With our network of retailers, authorised repairers and where relevant our importers network (together our “retail network”), so as to be able to fulfil requests for goods, services, etc, and for assessment and training, to be able to enhance the quality of the services you obtain when interacting with our retail network.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to comply with this Privacy Notice. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: JLR and its Affiliates.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
• With our auditors, any regulatory or supervisory authority.

 

Retention of personal data

We will keep your personal data for as long as we need it to provide the products and services you have signed up to. We may also keep it to comply with our legal obligations, respond to queries and resolve any disputes, to meet our legitimate interests, including for our ongoing research and development initiatives, and to enforce our rights. The criteria we use to determine storage periods include the following: Information we have told you about storage periods on our website or in website terms and conditions. We will also use criteria such as applicable contractual provisions that are in force, legal statutory limitation periods, applicable regulatory requirements and industry standards. .

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

Your rights as a data subject

Your right of access - You have the right to ask us for copies of your personal information.  

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please note that, in certain circumstances, exercising your rights (such as right to erasure or right to restriction of processing) would mean that we are no longer able to provide the Services.

Please contact us (see contact details above) if you wish to make a request.

 

Subject Access Requests

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may refuse to comply with your request in circumstances where your request is clearly unfounded, repetitive or excessive.

 

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests as soon as reasonably practicable and, in any event, within 30 days of receipt of the request except in cases of complex or multiple requests.

 

Transfer of your personal data

Your Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Notice and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Should there be a need to transfer your personal data outside of Gibraltar, the United Kingdom or the EEA, we will not effect such a transfer unless:

• The transfer has to be necessary for any of the law enforcement purposes.
• The transfer has to be based on either a finding of adequacy in respect of the third country, or where other appropriate safeguards are in place, or if not, that the transfer is for certain specified special circumstances.
• The transfer is to a relevant authority in the third country, or is a ‘relevant international organisation’ ie an international body that carries out functions for any of the law enforcement purposes.

 

Delete your personal data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

 

How we store the data

Your personal data is stored electronically only. The personal data is stored on servers hosted in the United Kingdom and, only our staff has access to these files.

We do not keep hardcopies of your personal data. From time to time, members of staff may print copies of your personal data for immediate use but such copy will be promptly destroyed once the hardcopy version has been used.  

 

Security of your personal data

The security of Your Personal Data is important to Us and will take all steps reasonably necessary to ensure that your data is treated securely.  

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the internet; any transmission is at your own risk. Your information will be kept in a secure environment protected by a combination of physical and technical measures such as encryption technologies or authentication systems to prevent any loss, misuse, alteration, disclosure, destruction, theft or unauthorised access.

 

How to make a complaint

You have the right to make a complaint at any time to the Gibraltar Regulatory Authority

(the “GRA”), the supervisory authority for data protection issues in Gibraltar (www.gra.gi). We would, however, appreciate the chance to address any concerns You may have before you approach the GRA and We would appreciate if You would contact us in the first instance.

The GRA’s contact details are:

Gibraltar Regulatory Authority

2nd floor

Eurotowers 4

1 Europort Road

Gibraltar

GX11 1AA

Tel: (+350) 20074636

Email:  info@gra.gi

 

Links to other websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Notice of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

CHANGES TO THIS PRIVACY NOTICE

We may update Our Privacy Notice from time to time. We will notify You of any changes by posting the new Privacy Notice on this page.

We will let You know via email and/or a prominent notice on Our Services, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Notice.

You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.